This contingent workforce management case study explores how a global telecommunications organisation transformed fragmented hiring processes into a consistent, technology-enabled workforce programme.

How do global telecom companies regain control, visibility, and efficiency across their contingent workforce?
This white paper walks through a real-world transformation, from fragmented, locally managed hiring to a globally aligned, technology-enabled model.

You’ll discover how a unified blueprint delivered:

• 8.5% cost savings through sourcing and correct classification
• 52% faster hiring times
• 97% on-time supplier payments
• 64% reduction in operational support effort

Workforce Tiger shows how structure, governance, and technology combine to create transparency, compliance, and measurable results.

💡 A must-read for leaders ready to modernise contingent workforce management and scale it globally.

This outsourced services case study explores how a global oil and gas organisation transformed fragmented supplier management into a structured, technology-enabled programme, improving governance, visibility and operational efficiency.

Managing outsourced services across multiple regions and suppliers can quickly become complex. Especially when visibility, control, and accountability are missing.

This white paper explores how a global Oil & Gas company transformed its fragmented, supplier-led model into a structured, technology enabled Services Procurement Programme that delivered:

• 50% faster worker onboarding (cut from 90 days to 9 in one region)
• Improved PPE and safety compliance
• Supplier performance management enabled globally
• Simplified, automated end-to-end engagement

Through strong governance, a global blueprint, and better data, Workforce Tiger shows how to break supplier monopolies and create transparency, compliance, and efficiency across outsourced services.

💡 For organisations ready to modernise how outsourced services are sourced, managed, and measured.

This services procurement case study explores how a global energy organisation transformed fragmented supplier and Statement of Work (SoW) processes into a structured, transparent and efficient programme.

When Services Procurement lacks structure, visibility, and competition, costs rise and control slips.
This white paper shows how a global Energy organisation transformed its fragmented SoW and supplier processes into a transparent, compliant, and data-driven programme.

Key outcomes included:

• 8% cost savings through competitive bidding
• 57% faster service engagement
• 24% cost variance visibility between SoW bids
• Full compliance and worker classification controls

Workforce Tiger highlights how consistent governance, digital enablement, and supplier alignment turn SoW chaos into measurable business value.

💡 Essential reading for any organisation ready to bring discipline, transparency, and efficiency to Services Procurement.

This pharmaceutical external workforce case study explores how a complex, multi-country programme was delivered through coordinated governance, structured project management and collaboration across multiple Managed Service Providers (MSPs).

How do you successfully deploy a global external workforce programme when internal resources are limited and multiple suppliers are responsible for local delivery?

This case study examines the challenges of implementing a global workforce programme across multiple countries, including limited internal project resources, minimal global transformation experience and the absence of a central project management structure.

Key delivery activities included:

• Centralised programme governance and coordination
• Project delivery tracking across multiple countries
• Collaboration and facilitation between stakeholders and MSPs
• Global and local governance reporting
• Executive status reporting and communication

The results:

• 3 Managed Service Providers coordinated
• A combination of new country implementations and MSP transitions
• 8 countries successfully brought live in just 6 months

Workforce Tiger demonstrates how effective programme governance, supplier coordination and delivery oversight can support complex external workforce transformations.

💡 A practical example for organisations planning global workforce programme implementations or managing multiple MSP relationships.

This pharmaceutical external workforce case study explores how a global organisation redesigned its workforce programme blueprint to improve governance, increase programme adoption and unlock greater value from its Vendor Management System (VMS).

How do you transform an established workforce programme that has become fragmented, difficult to scale and inconsistent across countries?

With limited innovation since its original implementation, decentralised MSP operating models and inconsistent processes, the organisation needed a globally aligned approach to workforce management.

The transformation focused on:

• Redesigning the global workforce programme blueprint
• Standardising MSP operating models and governance
• Improving manager self-service and programme adoption
• Simplifying and automating end-to-end processes
• Establishing consistent controls, reporting and benchmarking

Key outcomes included:

• Addressable programme scope increased from 20% to over 60%
• 30% reduction in technical and operational support
• MSP access to technical VMS configuration reduced to zero
• Global expansion underway across 23 countries

Workforce Tiger demonstrates how a structured programme assessment and blueprint redesign can create a more scalable, efficient and measurable external workforce operating model.

💡 A practical example for organisations looking to modernise established workforce programmes and maximise the value of their MSP and VMS investments.