A Flexible Workforce Programme helps enable your business to capture external Workforce requirements, and source, engage and manage efficiently the Workforce according to your business rules.

A successful program should provide your business with a transparent, compliant, cost effective and efficient solution.

But really, what is it? Well, it is not just one thing. There is no golden drop box solution. It requires major transformation and to be successful it requires:

• Executive Sponsorship
• Strong Governance
• Clear Scope of what the programme will cover (Contingent? SOW? Outsource? All??)
• Rules (clear business principles and policies)
• RASCI (defined actors)
• Commercial support model (Internal Workforce Desk. Internal Project Management Office or external Managed Service Provider / Master Vendor or mixed)
• Enabling systems (Vendor Management Systems, Freelancer Management Systems)
• Process (defined swim lanes)
• Integrations into existing systems (if required)
• Defining local Statutory, Tax and Legislation
• Ensuring local requirements are considered
• Transformation (strong communication and training)
• Ongoing focus (Operational support)
• Investment – time and money

There is a lot of work and decisions to be made, but don’t be scared off by the above. When a programme is rolled out, it is fully worth the effort!

“It always seems impossible until it’s done” (Nelson Mandela).